How to activate a plugin in ServiceNow

ServiceNow is a cloud-based platform that provides various solutions for IT service management, IT operations management, IT business management, and more. One of the features of ServiceNow is the ability to extend its functionality by activating plugins. Plugins are sets of files that contain code, configuration, and UI elements that enable new features or integrations with other systems.

In this blog post, we will show you how to activate a plugin in ServiceNow using the following steps:

1. Log in to your ServiceNow instance as an administrator or a user with the admin role.

2. Navigate to System Definition > Plugins.

3. Find the plugin that you want to activate by using the filter or the search box. You can also browse the available plugins by category or vendor.

4. Click the plugin name to open its details page.

5. Review the plugin information, such as description, version, dependencies, and activation status. Some plugins may require additional steps or prerequisites before activation, such as requesting an entitlement from ServiceNow or installing another plugin.

6. If you are ready to activate the plugin, click the Activate/Upgrade related link. A dialog box will appear to confirm your action and show you the progress of the activation process.

7. Depending on the plugin size and complexity, the activation may take several minutes or longer. You can monitor the status of the activation by refreshing the plugin details page or by checking the System Logs > Transactions module.

8. Once the activation is complete, you will see a message indicating that the plugin is activated. You may also need to log out and log back in to see the changes in your instance.

Congratulations! You have successfully activated a plugin in ServiceNow. You can now explore and use the new features or integrations that the plugin provides. For more information on how to use and configure plugins, please refer to the official ServiceNow documentation or contact your ServiceNow administrator.