Junior ServiceNow Developer

Has good hands on development knowledge with strong scripting/ coding knowledge on ServiceNow.

Has good knowledge of ITIL, ITSM & ITOM processes

Hands on development experience with ServiceNow

Provide software coding and customization

Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow.

Exposure to the key modules like Incident/Problem/Change, CMDB, Asset, in ServiceNow is required

Hands on serviceNow development and JavaScript

Know how to configure Flow/ workflow

Working knowledge on integrations

Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc)

Working experience in ServiceNow Discovery (Preferable, not essential )

Ability to interface and develop with Java/J2EE backend technologies

Working knowledge of Active Directory, LDAP, SSO

Working knowledge of web applications, networks, protocols and email (SMTP, POP3)

Expresses self in a knowledgeable, coherent and confident manner in a variety of situations:

Articulates concepts in day-to-day situations or in presentations to audiences at all levels

Clearly defines the purpose of formal discussions (e.g. via one-on-ones, group meetings)

Presents information in a clear, concise, easily understood manner

Holds working knowledge in concepts and practices of delivery:

Clear knowledge of project lifecycles and can describe major phases and milestones within a project

Can identify common types of risks / issues and where project dependencies exist; maintains simple RAID

Holds working knowledge in concepts and practices of Leadership

Develops presentations to influence others

Contributes to and encourages ideas; builds on suggestions of others, leads by example

Inspires confidence by making and honouring commitments; demonstrates competence

Holds working knowledge in concepts and practices of Management is a plus:

Can identify and map stakeholders of the project

Experienced in working in a team, creating and managing project plans and coordinating others

Able to identify priorities and adapt as needed

Manages time well and deliver user stories within estimated times

Team Working

Works collaboratively with others, achieving a greater contribution by working together rather than alone

Works co-operatively towards common goals with relevant colleagues, team, department and the firm

Consideration is given to colleagues at all times

Work involving other team members is coordinated and planned

Shares information with others and solicits advice

Establishes and maintains effective relationships with clients and gains their trust and respect.

Actively seeks to understand customer requirements and expectations

Builds strong relationships with the team members and seeks knowledge from the senior resources when needed